Privacy Policy

East Coast Recyclers LLC (“ECR,” “we,” “our,” or “us”) values your trust and is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you engage with our services or visit our website.

1. Information We Collect

We may collect the following categories of information:

  • Personal Information: Name, email address, phone number, and other contact details.
  • Business Information: Company name, service requests, contracts, and compliance documentation.
  • Technical Information: IP address, browser type, device identifiers, and website usage data.
  • Service Records: Documentation related to IT asset disposition, recycling certificates, and compliance reports.

2. How We Use Your Information

We use collected information to:

  • Deliver certified IT asset disposition and secure electronics recycling services.
  • Ensure compliance with environmental and data protection regulations.
  • Provide certificates of recycling and compliance documentation.
  • Improve our services, website, and customer experience.
  • Communicate with you regarding inquiries, contracts, and updates.

3. Data Security

We maintain strict safeguards to protect your information, including:

  • Secure data destruction processes.
  • Encryption of sensitive information during storage and transmission.
  • Access controls limited to authorized personnel.

4. Information Sharing

We do not sell or trade your personal information. We may share data only in the following circumstances:

  • With regulatory authorities to demonstrate compliance.
  • With trusted service providers assisting in service delivery (bound by confidentiality agreements).
  • When required by law, court order, or government regulation.

5. Your Rights

Depending on your jurisdiction, you may have the right to:

  • Access the personal information we hold about you.
  • Request corrections or updates to your information.
  • Request deletion of your personal data, subject to compliance obligations.
  • Opt out of non-essential communications.

6. Data Retention

We retain information only as long as necessary to fulfill service obligations, comply with legal requirements, and maintain compliance records.

7. Cookies & Website Tracking

Our website may use cookies and analytics tools to improve user experience. You can manage cookie preferences through your browser settings.

8. International Compliance

East Coast Recyclers LLC adheres to global standards of transparency, compliance, and accountability, including applicable data protection laws such as GDPR, HIPAA (if relevant), and local environmental regulations.

9. Updates to This Policy

We may update this Privacy Policy periodically. Any changes will be posted on our website with the updated effective date.